In my company, my overall department often takes over environments for business units who have built their own, then found they lack the time/knowledge to manage it effectively. It then falls upon my team to reorganize the Active Directory domain to follow industry/internal security standards and best practices. This article covers one of the most common low-level offenses we encounter: shared service accounts. Like so many questionable decisions, using a shared service account seems like such a good idea on the surface. You only have to create one account in AD, you only have to record and track one set of credentials, app installers only have to remember one set of credentials, permissions for different processes will likely overlap (meaning you only have to grant the access once), etc. However, I have a personal story that will help highlight why you're playing with fire. Let's travel back to early 2008. It was the first week of my current job, and I was trying to learn ...